Inspiring Discovery Through Seamless, Personalized Shopping
Encourage repeat engagement with fresh, curated content while enabling effortless, continuous shopping experiences tailored to each user.
In 2014, mobile traffic at eBay was largely driven by “mission shopping”—users arriving with a specific intent, completing a task, and leaving. As part of a small, focused team, I helped propose and shape a redesign aimed at increasing mobile engagement beyond these transactional moments. Our approach introduced a carousel-based navigation system that surfaced curated content, making it easier for users to browse, discover, and explore. This shift encouraged more serendipitous interaction, transforming the experience from purely task-driven to one that invited ongoing engagement.